Ensuring Business Continuity

Prepare for disaster

Business Continuity

Before the Disaster Recovery Plan is put in to action there are many steps that can and should be taken to prevent such a serious situation.

Working with our clients, we focus on Identity and Multi-Factor Authentication, device and data health, and following the rule-of-least-access for systems access combined with robust reporting tools.

In preparation of a potential breach, we utilise the following framework for handling these events:

  • Preparation – Policies, tools, and procedures to respond to incidents.
  • Detection – Leveraging security tools and notification channels to detect potential issues.
    • Containment – Isolation of rogue device, host system, or platform.
    • Investigation – Identify scope, root cause analysis, and impact of event.
    • Remediation – Repair of affected systems and resolution of identified vulnerabilities.
    • Recovery – Restoration of affected services and post-mortem analysis to avoid future occurrences.

    Our focus on security extends to physical security, identification, and access management to our customer sites as well as our own systems.

    At a minimum, you should have in place the following services:

    • Multi-Factor Authentication across your organisation
    • Automated Backups that are monitored and tested
    • Automated OS security patching
    • Antivirus and Malware with monitored updates and status
    • Ransomware protection
    • Firewall intrusion detection services

    What our Customers Say


    Seeka relies on the expertise and integrity that the team at Synergy Tech provides. They are an integral part of key systems projects at Seeka and constantly deliver excellent outcomes.

    Jason Swain

    General Manager - Information Systems

     

     

     Synergy Tech actually listen to what our objectives are, they provide expert advice and sound business solutions. Synergy's "go the extra mile" attitude is the reason why we always achieve outstanding results no matter the size of the project. They're a fantastic company to work with.

    Mark Leslie

    Business Systems and Information Manager

     

     

    As one of the country’s leading Tertiary Education providers, and one of the Bay of Plenty’s largest organisations and employers, it is important that we align ourselves with partners that not only have the skillsets to support our internal IT Teams, but also ones that align to our values.

    Synergy Technologies offer both, not only do they provide exceptional support to some of our key systems where their experience and in-depth knowledge is essential, their values are very much aligned to internal values.   It has been a pleasure partnering with the team at Synergy over the past several years.

     

    Rabindra Das

    Head of Information Technology, Toi Ohomai Institute of Technology

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